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Privacy Policy

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Beauty in Simplicity
Effective Date: 14 July 2025

Your privacy matters to us. At Beauty in Simplicity, we are committed to protecting your personal information and being transparent about how we use it—especially when you book through our website or via Fresha, our trusted booking partner.

1. Who We Are

Beauty in Simplicity is a beauty salon providing professional treatments such as brow, lash, waxing, and nail services.
We use Fresha (www.fresha.com) to manage appointments and process bookings securely.

📧 Email: beauty.in.simplicity3@gmail.com
📍 Address: 54, Bowness Avenue, Warrington, WA2 9NQ
📞 Phone: 07759274581

2. Information We Collect

When you book an appointment, either through our website or directly via Fresha, we may collect:

  • Name and contact details (email, phone)

  • Appointment history and treatment preferences

  • Health information relevant to services (e.g. allergies)

  • Payment details (processed securely through Fresha)

  • Communication preferences

  • Browsing data (via cookies on our website)

3. How We Use Your Information

We use your data to:

  • Book and manage your appointments via Fresha

  • Deliver safe, personalized beauty treatments

  • Send confirmations, reminders, or important service updates

  • Respond to your enquiries or feedback

  • Send marketing updates (only with your consent)

  • Comply with insurance and legal obligations

4. Booking & Data Through Fresha

When you book through our site, your data is handled by Fresha, who act as a data processor on our behalf. Your personal information is:

  • Encrypted and stored securely on Fresha’s platform

  • Accessible only by our authorized team

  • Not sold, shared, or used by Fresha for unrelated marketing

You can view Fresha’s full privacy policy here:
🔗 https://www.fresha.com/privacy-policy

5. Marketing & Consent

We may send you updates about special offers, new treatments, or salon news—but only if you've opted in. You can unsubscribe at any time using the link in any message or by contacting us directly.

6. How We Protect Your Data

We take all reasonable steps to ensure your data is protected, including:

  • Secure login for Fresha staff accounts

  • Limiting access to client data to trained team members

  • Avoiding the use of paper records unless necessary

  • Never storing card details ourselves (all payments handled via Fresha’s secure system)

7. Your Rights

You have the right to:

  • Access the data we hold about you

  • Request corrections to inaccurate information

  • Ask us to delete your data (where legally possible)

  • Withdraw consent at any time

  • Lodge a complaint with the ICO (Information Commissioner’s Office)

8. Cookies & Website Use

Our website may use cookies to improve your browsing experience. You can adjust your cookie preferences in your browser settings at any time.

9. Data Retention

We retain treatment and appointment records for up to 7 years (or as required by UK law). Contact and marketing preferences are stored until you request removal.

10. Updates to This Policy

We may update this policy occasionally. The most recent version will always be posted here.

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